terms | privacy

APPLICABLE LAW

You and Twisted Ribbon agree to submit to the exclusive jurisdiction of the courts of the Australian State of Victoria.

YOUR CONSENT

Using Twisted Ribbon web site, you consent to the collection of information in the manner(s) described below.

If you have any questions or comments, contact us by phone 0393310346 or via email info@twistedribbon.com.au

LEGAL INFORMATION

Twisted Ribbon Site is owned and operated by Twisted Ribbon Pty Ltd trading as that name.

ABN: 41917953979

SALE OF GOODS

Products and services offered for sale on this web site are only available to individuals capable of entering into legally binding contracts.

PURCHASE OF GOODS

Orders placed by you via this web site constitutes an offer by you to Twisted Ribbon to purchase a particular product or service for the pricing (including the delivery and other charges) specified in this web site at the time you place your order.

In the event that a product is not available, Twisted Ribbon will replace it with an item of equivalent or better value.

No binding contract shall be formed unless Twisted Ribbon communicates to you that it has accepted your order and payment of the purchase price has been confirmed.

Advertised prices for products and services, delivery and other charges are quoted in Australian dollars ($AU)  10% Goods and Services Tax is included in the price. They are current at the time they are published but may change at any time at the complete discretion of Twisted Ribbon.

PRIVACY POLICY

Twisted Ribbon is committed to safeguarding your privacy.

We only collect the minimum amount of information required to ensure a trouble-free online purchasing experience.

When you submit an order enquiry with us, you will be prompted to supply information that enables us to deliver the correct products to the correct address.

Twisted Ribbon DOES NOT rent or resell customer information under any circumstances.

WE WILL NOT:

WE MAY:

Use this information to occasionally notify you about new products and services we   believe you are interested in.

Use this information to design new features, or improve our Web site

Provide "aggregate" statistics about our members so we can better design customized services. However, the statistics will not include personally identifying information.

WEB SITE LOGS

When visiting this site, a record of your visit is logged.  The following information is recorded for statistical purposes and is used by Twisted Ribbon to help improve the web site and our services.  This information is supplied by your browser:

• the user's server address

• the user's operating system (for example Windows, Mac etc)

• the user's top level domain name (for example .com, .gov, .au, .uk etc)

• the date and time of the visit to the site

• the pages accessed and the documents downloaded

• the previous site visited

• the type of browser used.

No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the internet web server logs.

COLLECTIONS OF PERSONAL INFORMATION

When you email us:

• we will record your email address

• it will not be added to a mailing list unless you have specifically requested this

• we will not use your email address for any other purpose

• we will not disclose it without your consent

Other personal information collected by us, for example through the use of an online form will only:

• be collected by lawful and fair means

• be used for a lawful purpose

• be collected with your consent, and

• the purpose for collection should be clear and explicit.

At Twisted Ribbon we offer one of a kind gifts and gift baskets that are exclusive to us and cannot be replicated.  I know, everyone claims that they do.  However, just have a little browse at our gifts and gift hampers, and you'll see what we mean.  Our gorgeous containers are fabulous, including Vino Gondolas, durable gift boxes, and leather baskets.  We just don't pack our gifts in boxes.  Celebrate the occasion and make it last forever.  We create memorable moments using personalised gifts. 

Our unique  range includes, gourmet food gifts, birthday gifts, Christmas gifts, baby gifts, corporate gifts, men gifts, gifts for her, chocolate gift hampers and wine and champagne gifts.

Our mission is to create special gifts for the recipient, that will impress and bring joy.   With so many choices, we hope you find the perfect gift.  However, if you can't find what you are looking for, please contact us and we'll create a gift that will suit your needs. 

We have been building our family owned business with the goal of becoming Australia's favourite destination for gourmet gift baskets, gifts for all occasions, from corporate gifts to more personal presents including wedding gifts, birthday presents, new baby gifts.  We work hard to provide you with a unique selection of gift ideas, and are continuously adding new gifts.