TERMS | PRIVACY

   Twisted Ribbon Terms & Privacy Policy

APPLICABLE LAW
You and Twisted Ribbon agree to submit to the exclusive jurisdiction of the courts of the Australian State of Victoria.

YOUR CONSENT
Using Twisted Ribbon web site, you consent to the collection of information in the manner(s) described below.

LEGAL INFORMATION
Twisted Ribbon Site is owned and operated by Twisted Ribbon Pty Ltd trading as that name.  ABN: 41917953979

SALE OF GOODS
Products and services offered for sale on this web site are only available to individuals capable of entering into legally binding contracts.

PURCHASE OF GOODS
Orders placed by you via this web site constitutes an offer by you to Twisted Ribbon to purchase a particular product or service for the pricing (including the delivery and other charges) specified in this web site at the time you place your order.

In the event that a product is not available, Twisted Ribbon will replace it with an item of equivalent or better value.

No binding contract shall be formed unless Twisted Ribbon communicates to you that it has accepted your order and payment of the purchase price has been confirmed.

Advertised prices for products and services, delivery and other charges are quoted in Australian dollars ($AU)  10% Goods and Services Tax is included in the price. They are current at the time they are published but may change at any time at the complete discretion of Twisted Ribbon.

PRIVACY POLICY
Twisted Ribbon is committed to safeguarding your privacy.

We only collect the minimum amount of information required to ensure a trouble-free online purchasing experience.

When you submit an order enquiry with us, you will be prompted to supply information that enables us to deliver the correct products to the correct address.

Twisted Ribbon DOES NOT rent or resell customer information under any circumstances.

WE WILL NOT:
Sell, rent or otherwise disclose personal information collected about members
Sell or rent member email address
Provide 3rd parties with access to our member database
Store financial details such as credit card information online

WE MAY:
Use this information to occasionally notify you about new products and services we  believe you are interested in.
Use this information to design new features, or improve our Web site.
Provide "aggregate" statistics about our members so we can better design customized services. However, the statistics will not include personally identifying information.

WEB SITE LOGS
When visiting this site, a record of your visit is logged.  The following information is recorded for statistical purposes and is used by Twisted Ribbon to help improve the web site and our services.  This information is supplied by your browser.
   the user's server address
   the user's operating system (for example Windows, Mac etc)
   the user's top level domain name (for example .com, .gov, .au, .uk etc)
   the date and time of the visit to the site the pages accessed and the documents downloaded
   the previous site visited
   the type of browser used

No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the internet web server logs
 
COLLECTION OF PERSONAL INFORMATION
When you email us:
   we will record your email address
   it will not be added to a mailing list unless you have specifically requested this
   we will not use your email address for any other purpose
   we will not disclose it without your consent

Other personal information collected by us, for example through the use of an online form will only:
   be collected by lawful and fair means
   be used for a lawful purpose
   be collected with your consent, and the purpose for collection should be clear and explicit.